Don't just look at what I made.
See why I made it.
These projects show how I approach messy business problems, from the first "this isn't working" to the system I'd put in place.
All three are portfolio projects — complete engagements built on fictional organizations, so the whole method could be published. Each one says so on its card and again on its page.
Find the problem that looks familiar.
Different industries. Different teams. Different tools. A lot of the problems underneath them are surprisingly similar.
Browse the work by industry, problem, or capability to see how I approach messy workflows, scattered knowledge, repetitive work, AI implementation, and the systems that hold a growing organization together.
Industry — All · Nonprofit · Professional Services · Creative Services
Problem — Repetitive Work · Founder Bottleneck · Scattered Knowledge · Client Experience · Approvals · Project Visibility
Capability — Workflow Design · AI Implementation · Automation · Knowledge Management · Training + Adoption
Evergreen Community Services
Growth was putting more pressure on scattered knowledge, recurring administration, volunteer coordination, and client-service workflows.